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Implementation Engineer

Sama

Sama

Kampala, Uganda
Posted 6+ months ago

About the Job:

Sama is searching for a talented and experienced Implementation Engineer to help our customers make the most out of our data annotation services. As an Implementation Engineer at Sama, you are a strong technologist & a roll-up-sleeves engineer who enjoys working directly with our Product and Global Service Delivery teams and other stakeholders to solve challenging technology problems in AI. You will act as a technology guide through the customer journey from setup to the delivery of customer architectures and technology solutions. You will be a part of the Solutions team, focused on ensuring that your innovative solutions result in a smooth experience for our customers.

Key Responsibilities:

  • Partner with Sales, Account Managers, and Delivery teams to implement & deliver customer solutions
  • Be a technical product expert in our Sama technology platform
  • Understand intricate customer requirements to integrate Sama platform and services
  • Build, deploy and support customer-specific solutions or integrations
  • Simplify technical solutions and make it consumable for non technical stakeholders
  • Problem solving often when the problem is ambiguous
  • Design solutions that artfully balance the symbiosis between technology and humanity

Minimum Qualifications:

  • 4-6 years of experience as a Implementation Engineer, Solutions Engineer, Software Engineer, or equivalent
  • Bachelor degree in Computer Science or equivalent. Relevant experience can substitute for degree
  • Development experience in Python or other web development/scripting languages
  • Experience with REST API and/or pub/sub integrations
  • Experience working with AV customers
  • Strong communication skills, organizational skills and prioritization, balancing multiple challenges at once
  • Comfort moving quickly
  • Willingness to support global team and be available during various time zones

Preferred Qualifications:

  • Previous experience working with teams in East Africa
  • Prior experience working in a startup environment
  • A strong bias toward action
  • Deep commitment to building an ethical, world-class company with technology at its core

About Sama

Sama provides high-quality training data that powers AI technology for Fortune 2000 companies such as Google, Walmart, Ford, Microsoft, and Marriott. We’re experts in data curation and data annotation for 2D and 3D image, video, and sensor data for machine learning algorithms.. Sama offers the highest quality SLAs in the industry, along with cutting-edge ML-assisted annotation tools, QA processes, and security and compliance standards.

Founded in 2008 on the belief that “talent is equally distributed, but opportunity is not”, Sama is driven by the mission to expand opportunities for those who are underprivileged. As a certified B-corp, Sama has provided worker training programs to increase economic opportunity for more than 13,000 people from underserved communities. By connecting our customers with amazing talent in East Africa, we've impacted more than 59,000 workers and their dependents.

Today, our vision is to provide data scientists, ML engineers, and data operations teams with an indispensable, integrated platform for AI data preparation, labeling, and collection.

For more information, visit www.sama.com.

More information can be found at:

Our Culture:

Sama is quite unique. We are a technology company with a social mission. People that thrive in a high-growth environment, love working on the bleeding edge of technology, and really care about having a positive impact on the world are a great fit for the Sama culture. Our core values are One Team, One Goal - Deliver. Period. - Trust & Transparency - Customer First - Humanity.

Our Benefits:

Sama offers competitive compensation commensurate with experience and a full benefits package, including: medical, dental, and vision insurance, long-term disability insurance, life, and AD&D insurance, employer-matching Group RRSP (Canada) and 401K (US), generous holiday and vacation policies, sabbaticals, a monthly fitness stipend, and professional development opportunities.

At Sama, we pride ourselves in being a diverse and equal opportunity employer.