Senior People Operations Manager
Amber Electric
People & HR, Operations
Melbourne, VIC, Australia
Posted on Friday, August 30, 2024
⚡About Amber
Amber is a new way to buy and sell power, designed for a world powered by renewable energy. We give customers direct access to the real-time wholesale electricity price as it varies every 5 mins. We then provide the technology to shift energy usage to the times when cheaper renewables are available in the grid and export to the grid at times when the price is highest. It’s a cheaper way to buy power, a more rewarding way to sell power, and the fastest way for Australia to reach 100% renewable energy.
We are growing rapidly and have thousands of customers who love what we are doing and a great product that will play a significant role in driving Australia towards a renewable future. We are backed by Australia’s leading VCs (including Square Peg Capital and Main Sequence Ventures), impact-focused investors and individuals, and most recently by Commonwealth Bank, NRMA and Gentrack.
We’re now at a critical moment in taking the business to real scale as we disrupt a huge market for the better. You’d be a part of a rapidly growing team of over 120, with expertise across energy, technology, marketing, and operations. We’re committed to building a diverse and inclusive workplace and a great culture of people who love coming to work to build a better world.
💻 About the role
We’re looking for a strong and empathetic Senior People Operations Manager to help us deliver a great people experience for our employees as we scale Amber. The People Operations team at Amber is responsible for overseeing the core people processes at Amber including onboarding, offboarding, performance review cycles, payroll and benefit administration, and maintaining our HRIS. In addition, we design and execute projects that reduce high friction for employees, amplify community and set our people up for success.
At Amber we believe that enabling a culture where everyone at Amber is set up to do the best work of their lives and feels connected and supported is one of the most important things we can do to ensure Amber’s long-term success. We see managers as the key drivers of our people processes and strategy and work closely with them to reduce friction across the organisation.
Ideally you have
- Previous experience working at start-ups or tech companies
- A proven track record as an excellent people manager and team leader
- Holistic people operations / human resources experience
Qualifications and Skills
- 6-10 years of experience in People Operations / HR Generalist or Advisor roles
- Has multiple years of HRBP experience in a high-growth tech company, specifically supporting technical leaders as their primary stakeholder
- Solid understanding of employment, discrimination and equal opportunity laws, relationship between policies, employment contracts, awards and agreements
- Proven ability to work cross-functionally, building and maintaining trust with internal stakeholders
- Bachelor’s degree or equivalent work experience
- Prior experience at a growth stage startup or tech company
- You’re passionate about technology, energy and/or the environment
Nice to haves
Key responsibilities
- Oversee the day-to-day running of the People Operations team, ensuring everyone is set up for success
- Proactively develop and maintain relationships with key stakeholders across the business
- Guide and coach managers across people-related areas such as performance management, employee engagement and change management
- Use manager and employee feedback to improve the effectiveness of Amber’s core people processes and identify new initiatives that reduce friction and help the organisation scale
- Understand common issues in a start-up and proactively resolve them through better use of processes and technology
- Leverage data and analytics to provide insights and inform our overall approach
- Ensure compliance with related statutory requirements, as well as developing and implementing workplace policies and procedures
- See around the corners in regards to building and maintaining an incredible and inclusive culture as we scale the team
Benefits
- We’re committed to building a diverse and inclusive workplace and a great culture of people who love coming to work to build a better world
- You’d be a part of a rapidly growing team of over 130 with expertise across energy, technology, marketing, and operations
- Be part of a growing technology start-up that will shape the future of household renewable energy use
- Flexible working hours with provision for regular work from home arrangements and a central hub in Melbourne CBD.
- We offset 100% of your carbon footprint for as long as you work with us
- Equitable gender-neutral parental leave policies
- An external Employee Assistance Plan for mental health support
- Competitive salary and shares in Amber
- Annual Learning & Development budget to support your personal growth.
This is a 12M FTC (Fixed Term Contract) role with a view to become permanent full time to be based ideally from Melbourne, but we are also open to considering the right candidate anywhere within Australia.
We are open to you working 4 days a week, if that's what you are looking for. We do have an office in the Melbourne CBD, where we work flexibly between the office and home. For those based in Sydney, catch up in a co-working space every now and then, and rest of the locations in Australia work from home. We expect to remain Melbourne based but maintain flexibility between the office and WFH.
🌈 If this kind of work gets you excited, we'd love to hear from you!
Even if you don’t meet 100% of the requirements listed above, we still encourage you to apply. We're open to all backgrounds and encourage people from underrepresented groups to apply. We never discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
How to Apply
To apply please submit your CV and a cover letter. In your cover letter, please answer the following question:
- Describe a contribution you made that significantly enhanced the employee experience in a previous role.
Our hiring process will generally be as below:
- A screening interview with our talent team
- A first round interview with two of our team members
- A take-home case study that should take no longer than a couple of hours
- A follow up case study interview with our Director of People Operations and one of our Expanded Leadership Team members
- A final chat with one of the Co-Founders and Co-CEOs
We promise to be respectful of your time as an applicant while trying to be as thorough as possible in finding the right fit for our team.
Applications will be accepted only from candidates already based in Australia please!
No recruitment firms please. We've got this!